bd111's Privacy Policy

1 Introduction and Scope

Protecting your privacy at bd111bet is very important to us. This Privacy Policy ("Policy") explains what information is collected about you when you use the bd111bet platform — including our website, mobile application and related services — how it is stored, and for what purposes it is used.

This Policy applies to all users of bd111bet services — both registered members and non-registered visitors. By continuing to use bd111bet's services, you are considered to have accepted the terms of this Privacy Policy. To learn about the general rules governing use of our services, please read the Terms and Conditions page.

This Policy is available in both English and Bengali. In case of any ambiguity, the English version will take precedence.

2 What Information Is Collected

bd111bet collects various types of information, listed below by category:

2.1 Identity Information

• Full name and date of birth
• National ID card or passport number (for identity verification)
• Current address
• Email address
• Mobile number

2.2 Financial Information

• bKash, Nagad or Rocket account number (for deposits and withdrawals)
• Bank account details (for bank transfers)
• Transaction history and amounts

2.3 Technical Information

• IP address and device identifier information
• Browser type and version
• Operating system
• Page visit times and frequency
• Referral source

2.4 Gaming Activity Information

• Betting history and preferred game types
• Bonus claims and wagering activity
• Duration of active sessions on the platform
• VIP level and rewards information

3 How Information Is Collected

bd111bet collects information through the following methods:

3.1 Information Provided Directly

You provide information to us directly during account registration, the identity verification process, when requesting deposits or withdrawals, and when contacting the support team.

3.2 Automatically Collected Information

Technical information is collected automatically while using the platform through cookies, web beacons and similar technologies. This includes your navigation patterns and preference data.

3.3 Information Received from Third Parties

Certain information may be received from identity verification service providers and payment processors, which helps ensure the security of your account.

4 How Information Is Used

Collected information is used for the following purposes:

• Account Management: For registration, login verification and maintaining account security.
• Identity Verification: To confirm that each account belongs to a real person and to prevent fraudulent activity.
• Financial Transactions: To receive deposits, process withdrawals and maintain transaction records.
• Service Improvement: To analyse user experience and improve platform performance.
• Customer Support: To use relevant information when providing assistance via live chat or email.
• Bonuses and Promotions: To provide eligible bonuses, cashback and VIP benefits.
• Responsible Gaming: To identify unusual gaming patterns and take steps to protect users.
• Legal Obligations: To comply with applicable laws and regulations.

bd111bet never sells your information to third parties for marketing purposes.

5 Data Storage and Security

5.1 Encryption Technology

All sensitive data stored on the bd111bet platform is protected by SSL (Secure Sockets Layer) encryption technology. Data transmission during every session on the website is handled through encrypted channels, making it impossible for outside parties to access your information.

5.2 Access Control

Your personal information is accessible only to staff members who need it for their work — such as compliance, payment processing and customer service departments. Every access is logged and reviewed regularly.

5.3 Retention Period

Collected information is retained for as long as the account remains active. After an account is closed, certain information may be kept for a defined period for legal compliance and fraud prevention purposes. Once that period has passed, data is securely deleted or irreversibly anonymised.

5.4 Response to Security Breaches

In the event of a data security breach, bd111bet will notify affected users as quickly as possible and take the necessary technical steps to limit any damage.

6 Sharing Information with Third Parties

bd111bet may share information with specific third parties in the limited circumstances described below:

6.1 Service Provider Partners

Only the minimum necessary information is shared with organisations that assist with payment processing (bKash, Nagad, Rocket and bank transfer services), identity verification and technical infrastructure management. These organisations are contractually bound to comply with bd111bet's privacy standards.

6.2 Legal Requirements

Information may be provided to relevant authorities when required by a court order, government investigation or applicable law. In such cases, bd111bet will provide only the minimum information legally required.

6.3 Business Transfers

In the event of a company merger or acquisition, user information may be transferred, but this will be done with the terms of this Policy remaining in effect and users will be informed in advance.

Outside these three circumstances, bd111bet does not transfer your personal information to anyone for any commercial or marketing purpose.

7 Cookies and Tracking Technologies

The bd111bet website uses cookies and similar technologies. Cookies are small data files stored in your browser that help improve the performance of the platform.

7.1 Essential Cookies

These are necessary for maintaining login sessions, verifying security tokens and ensuring the basic functionality of the platform. These cookies cannot be disabled, as the service cannot be used without them.

7.2 Performance Cookies

These cookies are used to understand how users interact with the platform. The information collected is anonymised and used to improve the quality of the service.

7.3 Cookie Controls

You can disable performance cookies by changing your browser settings. Note, however, that disabling all cookies may limit some features of the platform.

8 User Rights

As a bd111bet user, you have the following rights over your own information:

8.1 Right to Access

You may request a copy of the information stored in your account at any time. Contact the support team and the relevant information will be provided after verification.

8.2 Right to Correction

If any information in your profile is incorrect or out of date, you may request that it be corrected. Additional verification may be required for changes to identity information.

8.3 Right to Deletion

You may request that your account be closed; however, information subject to legal retention obligations may not be fully deleted before the designated period has elapsed.

8.4 Right to Opt Out of Marketing Communications

You may stop receiving promotional emails or notifications at any time. To do so, update your account settings or inform the support team.

9 Protection of Minors' Information

bd111bet strictly enforces a 21+ age policy. No person under the age of 21 is permitted to open an account, and information is never intentionally collected from minors.

Age is verified at the time of registration. If an account holder is found to be under 21, their account will be suspended immediately and any collected information will be deleted. For more details on responsible gaming, please read our Responsible Gaming page.

10 Policy Changes and Notifications

bd111bet reserves the right to update this Privacy Policy when necessary. If any significant changes are made, registered members will be notified by email and the updated date will be noted on the website.

If you continue using bd111bet services after any changes, you will be considered to have accepted the revised Policy. It is therefore advisable to review this page from time to time.

To learn general information about bd111bet and our operations, visit the About Us page.

11 Contact

If you have any questions, comments or requests regarding your information or this Privacy Policy, please contact our data protection team: